1. Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, phone number, location
- Educational Information: Study preferences, preferred destinations
Technical Information: IP address, browser type, device information
- Usage Data: How you interact with our website and services
2. How We Use Your Information
We use your information to:
- Provide personalized study abroad consultation
- Match you with suitable universities and programs
- Process refundable validation fees
- Send you relevant information and updates
- Improve our services and website
- Comply with legal obligations
3. Information Sharing
We do not sell your personal information. We may share your information with:
- Universities: To facilitate your applications (with your consent)
- Service Providers: For website hosting, email services, and payment processing
- Legal Authorities: When required by law
- Business Partners: Only with your explicit consent
4. Data Security
We implement appropriate security measures to protect your information:
- Encryption of sensitive data
- Secure servers and networks
- Regular security audits
- Limited access to personal information
- Employee training on data protection
5. Data Retention
We retain your information for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
You may request deletion of your data at any time.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Object to processing of your data
- Withdraw consent at any time
- Request data portability
7. Cookies and Tracking
We use cookies and similar technologies to:
- Improve website functionality
- Analyze website usage
- Provide personalized content
- Remember your preferences
You can control cookie settings through your browser.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.
9. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy, contact us at:
- Email: videshmentor@gmail.com
- India Office: 1106, Prakash Deep Building, Barakhamba Road, Tolstoy Marg, Connaught Place - 110001
- Canada Office: 1522 Finlay St, White Rock, BC V4B 4L9, British Columbia, Canada